Lotus Silk Face Masks

Containing organic cotton and pure lotus microfibre. We recently re-invested thousands in clinical testing of our own face masks to curate the perfect mask for all seasons.

• 99% antibacterial.
• Light-weight & ultra-breathable.
• Super absorbent in humidity.
• Fibres produced with no water, electricity, oil or gas to produce.
• Always ethically made, factory-free and cruelty-free.
• Empowering vulnerable women in Cambodia to become financially independent.
• Winner of Clean & Conscious Awards Social Responsibility Award for 2021.

How to Use: Wear over the face as needed. Make sure the mask is fitted securely around the cheeks and under the chin. Straps can be shortened if required. For traditional style, pull elastic out of the seam and tie another knot to your required length.

Care: Wash before wear. Machine wash or hand wash in mild detergent. Line dry. Iron on warm. Can be tumble-dried but may shrink. Navy dye may run on first washes.

Australia Wide: FREE Parcel Post, despatched within 2-3 business days of your order.
Estimated delivery time: 3 business days.

International: International Express Post for all orders under $200, despatched within 2 business days of your order.
Estimated delivery time: 7 business days.
DHL Express for International shipping for all orders over $500.
Estimated shipping time: 3-5 business days.
With larger orders and heavier parcels, shipping prices may vary. If you have a special delivery request please contact us at hello@acalastem.com. If your country is not listed as a shipping destination please email us. Note that there are constant changes made to estimated shipping times, so please check with your local carrier.

Your product has been carefully handmade with exceptional skill by master weavers on traditional handlooms. This means each product will be unique to the next. This is the beauty of the design a part of its design appeal. Our products are also hand dyed in separate batches and colours are blended manually. This means each colour will vary slightly, and we cannot guarantee a direct match from the digital photo. Please expect up to 10% variant in your colour from what you see on screen.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@acalastem.com. 
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Not all returns will receive a shipping label. A change of mind return can mean funding your own return shipping costs.

Postal for all returns is:
Acala Stem returns
PO BOX 7155
Beaumaris VIC 3193

You can always contact us for any return questions at hello@acalastem.com.